Returns & Exchanges police

All returns & exchanges must be requested within 7 days of the date the package was delivered. For return/exchange, shoes must be in brand new condition as received, with the original box they came with without any tape or marks on the shoebox. If the shoes are defective after being worn, then please contact the manufacturer to get a replacement.

Please submit your return & exchange request by simply copying and pasting the info requested below to nikesneakers@126.com :

l       Ruturn or Exchange :

l       Receiver’s name :

l       Address :

l       Contact number :

l       E-mail address :

l       Style number and size :

l       Comment : (If for Exchange , please write down the style # and size of the shoes u want to exchange here)

we will send you the details on how to send the shoes back for refund or exchange, usually within one hour after your email is received.

Returns and exchanges packages sending back to nikesneakers.us must be post marked within 7 days from when your request has been approved. If the return/exchange isn't returned within the a lotted time, we will not be able to process your return/exchange and will send a money request for shipping fee to ship the package back. After we receive the package and inspection, please allow about 5-10 business days to process all returns and exchanges.

Buyer is responsible for paying shipping cost to mail the item back to nikesneakers.us in original condition & packaging.

Return : Cause all the items we sell on the website are free shipping , so when buyer mail back the item, a $25 shipping & handing & restocking fees for the first item and $10 for each additional item will be retained to cover shipping charge. After inspection we will refund money to buyer’s Paypal account in the amount he paid for the shoes less standard shipping & handling & restocking fee.

* We recommend that you add tracking and insurance when sending items to us for your own protection, as we can’t be responsible for lost shipments.

* Due to fluctuations in International currency exchange rate, international customers will receive refunds at the rate at the time of refund. Nikesneakers.us receives payments in USD at the time of purchase and refund in USD at the time of refund.

Exchange: If u need to exchange another new style or size , a $20 for first pair and $10 for each additional item will be asked for shipping the exchanged items(s) back to buyer .

Shipping Police :

Usually We only ship to buyer’s confirmed address (The address on file with your paypal account) . Once we receive your order and find the order shipping address is not the same with your confirmed address , we will send u an e-mail for asking the correct address of the order . Order will be refused if we haven’t received buyer’s reply within 3 calendar days from the date we send e-mail to buyer .

* We are not responsible for delivery delays due to weather, insufficient address info, holidays, or carrier complications. But we will try our best to track for you and let you receive the order as soon as possible .

* Occasional delay in processing time or Cancellation of order may occur when an item purchased is on back order or out of stock.

Order Cancellation

It will incur about $25 cancellation fee if Cancelling an order after it has been dispatched . We process all the orders as soon as possible, so we are not able to cancel an order after it have been dispatched . Cancellation request after the order has been dispatched will be treated in accordance with our Return Policy.