Q: Are your shoes authentic?

A: NO. All the items we sell here are copy in high quality.

Q: Do you offer wholesale or sell in bulk?

A: At nikesneaker.us we can offer wholesale or bulk.  Please understand due to the big amount of money for wholesale or bulk order, we only accept western union or money gram for wholesale or bulk order.  For more information, please talk with us by online live help directly or contact us at nikesneakers@126.com.

Q: How can I trace my order?

A: After we finish your order shipping, we will send you e-mail for the tracking number. You can check it via the below websites:

www.usps.com  (Applicable to USA customers only )

http://www.ems.com.cn/english-main.jsp (Apply globally)

Q: Whether you accept Drop ship ? How can I get my order shipped to a different address than my billing address?

A: Yes , we accept Drop ship order , cause the address will not the same with your credit card/paypal billing address , so we will send you e-mail to confirm your address before we ship out the order , you need to answer our e-mail within 3 days after the date we e-mail you .

Q: Can you reserve a shoe for me until I can pay for it?

A: No, all of our merchandise is sold on a first come, first served basis. We cannot reserve shoes without payment.

Q: Can I get a catalog?

A: Nikesneakers.us does not publish a mail-order catalog because the inventory changes too frequently. Nikesneakers.us is updated daily with size and style information and new products and sizes are posted as soon as they are available. We encourage you to check the website for the products you need.

Q: How long does it take for delivery?
A: Usually the delivery days is below :

USA, Canada : 5-7 days

UK, France : 7-10 days.

Australia, Japan : 3-5 days

International : usually 14days!
Customers Requesting Shipment to: Italy, Netherlands, and countries outside of Asia, North America, and Western Europe must contact us for extra information before ordering. 

Please note: Estimated shipment time is begin after the order leaves our warehouse. These estimated time are not guaranteed and do not include our standard processing time or any delays that may result from a problem with the order, weather, security, or carrier delays.

Q: Do you offer overnight shipping service?

A: Unfortunately we don’t offer overnight shipping service.

Q: Are you ship all over the world?

A: Yes. We ship everywhere in the US, UK, Australia, Canada and in all countries inside the European Union. We serve over 50 countries through USPS and EMS Worldwide Express.

Q: Is My Payment to Nikesneakers.us Secure?

A: Yes. All Payment are done online through a 128 bit industry-standard Secure Sockets Layer (SSL) technology to prevent the information from being intercepted. For more details, plesae read our Privacy Notice.